🔥 Limited Time: Save 10% on All Products — Use Code
TIVE10
🔥 Limited Time: Save 10% on All Products — Use Code
TIVE10
Have a question about your order, downloads or our policies? Contact our support team.
This policy explains how digital gaming products purchased from https://games.tivecode.com/ are delivered and accessed.
Our gaming products are supplied electronically. No physical disc, parcel or boxed product is shipped.
Physical shipping charges, courier tracking and return shipping do not apply to digital-only purchases.
Each product page describes the game, edition, included content and delivery format.
Game files, activation keys and account-based access are different forms of delivery. Your purchase includes only the format and content expressly described in the listing.
A download link does not itself grant additional rights beyond the applicable game licence.
Payments are processed through Razorpay. Product access is provided after successful payment confirmation and any processing disclosed for the order.
Orders with pending, failed or cancelled payments may not receive download access until the payment issue is resolved.
If money has been deducted but your order is not confirmed, contact us with your order number and payment reference.
Follow the access instructions provided with your order.
Depending on the product and checkout arrangement, access information may be provided through your customer account, an order email or the order confirmation page.
If a download is supplied through an external service, follow the link and instructions provided for that product.
Any product-specific delivery period is stated on the product page or during checkout.
Payment verification, order processing or technical problems may delay access. If the stated delivery period has passed or your paid order has no access instructions, email support@tivecode.com.
We will investigate and provide the appropriate solution under our Refund & Cancellation Policy and applicable law.
Check the game’s download size, installation space, operating system and hardware requirements before purchasing.
Large games may require substantial storage and a stable internet connection. Extraction, installation and updates can require more space than the initial download.
Internet access and data charges are your responsibility.
Any download limits, expiry periods or account requirements should be disclosed before purchase and reflected in your order information.
Download availability is separate from the duration of the game licence.
Unlimited re-downloads, permanent hosting and lifetime updates are included only if expressly stated as part of your purchase.
If access becomes unavailable during the period promised with your order, contact us for assistance.
Some downloads may use an external file-hosting service or publisher platform. Material account requirements and access restrictions should be disclosed before purchase.
External service interruptions or download restrictions may temporarily affect access. Contact us if this prevents you from receiving your purchase.
Use of a third-party service does not remove our delivery obligations or your applicable consumer rights.
If you cannot find your access information:
If you entered an incorrect email address, provide sufficient order information so we can verify the purchase and assist you.
Keep private download links and account credentials secure.
If a file is incomplete, corrupted or suspicious, stop using it and contact support. We will not ask for your banking password, UPI PIN, OTP or third-party account password.
For delivery and download assistance:
Email: support@tivecode.com
Website: https://games.tivecode.com/
Please include your order number, product name and relevant error details.
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